Important - Heswall and Pensby Group Practice is merging with Commonfield Road Surgery. From 1st May 2024 we will be merging with Commonfield Road Surgery following recent approval by the ICB. For further information, please see our Patient Newsletter - November 2023, available in the latest news.
It is best for the clinician to see you in the surgery, where they have full access to all equipment and your medical notes.
Home visits are only available for patients who are bedbound because of illness or disability.
Please phone 0151 342 2811 before 10am if possible to request a home visit. Please try to give as much information as possible so that the doctor can evaluate the urgency of each call.
A doctor or GP assistant may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
We understand that some patients may find it difficult to attend the surgery and to assist we do have a wheelchair available at reception. Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.
At the current time some home visits may be done by clinicians from the Acute & Frailty Response Team who are members of our primary care trust (Healthier West Wirral).