Heswall and Pensby Group Practice

Heswall and Pensby Group Practice

270 Telegraph Road, Heswall, Merseyside, CH60 7SG

Current time is 17:47 - We're open

NHS

Telephone: 0151 342 2811

cmicb-wi.gatekeeper-N85007@nhs.net

Chaperones

We are committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.

All patients are entitled to have a chaperone present for any consultation, examination or procedure where they consider one is required. The chaperone may be a family member or friend, but on occasions a formal chaperone may be preferred.

Patients are advised to ask for a chaperone if required, at the time of booking an appointment, if possible, so that arrangements can be made and the appointment is not delayed in any way. The Healthcare Professional may also require a chaperone to be present for certain consultations.

All trained chaperones understand their role and responsibilities and are competent to perform that role.

If you feel you would like a chaperone present at your consultation please inform your Doctor/Nurse/Reception, who will be more than happy to arrange this for you.