Important - PATCHS is coming to our surgery soon. A new way to contact your GP online. See our PATCHS page for more information.
270 Telegraph Road, Heswall, Merseyside, CH60 7SG
Telephone: 0151 342 2811
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COMING SOON!
During 2022 we found that out of all the eConsults submitted to the practice, 45% were seen or spoken to by a clinician on the same day and 25% were seen or spoken to the following day.
Through patient feedback, we are aware that some patients have experienced difficulties when using the eConsult platform due to its somewhat complex and repetitive nature. As a Practice, we also shared your concerns and escalated these to the relevant channels accordingly.
We are now pleased to announce that we will be changing our online consultation provider. Over the forthcoming months, eConsult will be replaced with our new platform called PATCHS.
PATCHS is a fantastic new online service.
Watch this space for more information relating to the introduction of PATCHS. But please be assured that we will still be striving to maintain the same, or dare we say ‘better’, timescales achieved previously.