270 Telegraph Road, Heswall, Merseyside, CH60 7SG
Telephone: 0151 342 2811
The Wirral Social Prescribing Service will be closed over the festive break from 4pm on 23rd December and will reopen on Tuesday 3rd January 2023. For further support, the following services are available.
Mental Health Support
Anyone experiencing a mental health crisis can contact the CWP Crisis Line on: 0800 145 6485 (24 hours a day, 7 days a week, 365 days a year).
Alternatively, someone experiencing a mental health crisis can attend, in person, Compañeros, a crisis cafe run in collaboration with Cheshire Wirral Partnership and The
Spider Project. This service is open 10am-10pm daily, 365 days a year and can be found at: 2a Price Street, Birkenhead, CH41 6JN. Please note that the last entry to Compañeros is at
If somebody is in a life-threatening emergency, they can attend Accident and Emergency or
Samaritans are available on 116 123 24/7, 365 days a year (freephone)
For Fuel and Food Emergencies Only
Citizens Advice Wirral is closed from 4pm on 23rd December and reopens on Tuesday 3rd January 2023.
Wirral Council is available on Thursday 22nd and Friday 23rd December 9am – 5pm, and Wednesday 28th, Thursday 29th and Friday 30th December 10am – 4pm. Please call 0151
666 5050 or 0151 606 2005.
Outside of these hours, please contact Wirral Council Emergency Duty Team on 0151 677 6557.
Involve Northwest is available on 28th and 29th December, 10am – 4pm. Please call 0151 644 4500.
Emergency out office hours support through CADT Adult Social Care
5pm – 9am Monday – Friday and all day Saturday and Sunday. Call 0151 677 6557
If you are aware of someone rough sleeping, please email the Rough Sleeper Initiative at firstname.lastname@example.org or call 07821125119
Housing Options out of hours phone number for support for immediate risk of homelessness: 0151 677 6557
National Citizens Adviceline is available on the 28th and 29th December, 9am – 5pm and on the 30th December, 9am – 1pm. Please call 0800 144 8848
Help to Claim (support with new Universal Credit claims) is available on 29th December, 8am – 6pm and 30th December, 8am – 5pm. Please call 0800 144 8 444
Scams and Consumer helpline is available on the 28th and 29th December 9am – 5pm and 30th December, 9am – 1pm. Please call 0808 223 1133
Wirral Christmas Activities and Support