270 Telegraph Road, Heswall, Merseyside, CH60 7SG
Telephone: 0151 342 2811
You can order your prescription online – by using on-line access (log in here)or by registering on the NHS App and completing a prescription request.
Any medication queries can be made via the e-Consult Administration option.
We suggest you order your medication seven days before it runs out. Please only order those medications you require.
It is important to nominate a pharmacy for your prescription to be sent electronically.
We will send the prescription to your nominated pharmacist. You can collect your medication from them three working days later.
Please note, we can NOT take any prescription requests over the telephone.
If you do not have access to the internet you can order your prescription by written request and placing in prescription box outside the practice entrance.
To download our Prescription Request form, click Repeat Prescription request.
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
What does this mean for you?
How can you use EPS?
You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:
Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.
Is EPS reliable, secure and confidential?
Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now. Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser.
Please talk to your local pharmacy, GP Surgery receptionist or pick up a leaflet in reception.