Heswall and Pensby Group Practice

Heswall and Pensby Group Practice

270 Telegraph Road, Heswall, Merseyside, CH60 7SG

Current time is 19:07 - Sorry, we're currently closed. Please call NHS 111

NHS

Telephone: 0151 342 2811

cmicb-wi.gatekeeper-N85007@nhs.net

Appointments

How to see your Doctor

Your doctor will see you by appointment only and this can be requested the following ways:

On-the-day appointment requests

This is made via our Practice website by completing an online ‘eConsult’ consultation request. Simply answer a few questions regarding your health concern or query and one of our team could get back to you in as little as 4 hours if you submit your form between 08:00 and 12:00. Any form submitted outside of these times will receive a response no later than 18:30 the following working day.

Routine appointment requests

Have you been asked by one of our clinical team to let us know how you’re getting on following a previous consultation, or maybe you’re due an annual review at the Practice? If so, then please complete an online ‘eConsult’ consultation request and start your conversation with the Practice today.

Telephone Consultations

If you do not need a face-to-face consultation, you can request a telephone consultation with a GP by completing an online eConsult consultation form. Simply complete the form by answering a few questions about your health concerns and mention that you would prefer a telephone consultation. If your form is submitted between 08:00 and 12:00 then our team could get back to you in as little as 4 hours. Any form submitted outside of these times will receive a response no later than 18:30 the following working day.

Medical review appointments

Patients aged over 75 years may request an annual medical review if they haven’t consulted a GP in the previous 12 months, whilst patients aged 16-74 may request a three yearly medical review if they have not seen their GP within the previous 3 years. For these appointments please contact the Surgery direct on 0151 342 2811.

Clinician Working Patterns