Important - Heswall and Pensby Group Practice is merging with Commonfield Road Surgery. From 1st May 2024 we will be merging with Commonfield Road Surgery following recent approval by the ICB. For further information, please see our Patient Newsletter - November 2023, available in the latest news.

Heswall and Pensby Group Practice

270 Telegraph Road, Heswall, Merseyside, CH60 7SG

Telephone: 0151 342 2811

cmicb-wi.gatekeeper-N85007@nhs.net

Sorry, we're currently closed. Please call NHS 111

Patient Newsletter – November 2023

Posted on November 24th, 2023

We have some exciting news…

From 1st May 2024 we will be merging with Commonfield Road Surgery following recent approval by the Cheshire & Merseyside Integrated Care Board.

Our Patient Participation Group have been informed of our plans and it was discussed at recent meetings in October & November.

WHY ARE WE MERGING?

Primary care is changing all the time. We have been working closely together as we are both part of the Healthier West Wirral Primary Care Network, but we now believe that merging our two practices into one larger practice will be beneficial. We will have a larger staff team, a wider skill-mix across our clinicians and this make us more resilient to the changes that come from government.

WHAT WILL THIS MERGER MEAN FOR YOU AS A PATIENT?

The merger of our two practices is exciting and gives us stability going forward, which helps us cope with the ever-changing landscape of primary care. In reality, there will be little change for patients on a day-to-day basis.

YOU WILL STILL BE ABLE TO SEE YOUR USUAL HEALTHCARE PROFFESSIONAL

We expect that the vast majority of patients will attend their usual practice and be able to see a GP, Nurse, Pharmacist or Physician’s Associate in the same way they do now.

For exciting surgery news, please see https://hpgpwirral.nhs.uk/patient-newsletter-november-2023/

WILL THERE BE ANY NEW SERVICES ON OFFER?

Yes, we have a wide skill-mix across our clinical team at both sites, so it may be the case that we offer, for example, coil fitting or minor surgery more widely to more patients.

HOW DO YOU CONTACT THE PRACTICE?

For appointments, please use PATCHS via the practice website. For any other queries, please contact your usual practice in the usual way.

WE WILL STILL OFFER HOME VISITS

Home visits are reserved for patients who are bed-bound, or unable to attend without

significant assistance. All home visit requests are ‘triaged’ by a GP, and it may be that

after triage we offer you an appointment or manage the problem in a different way.

Please see our home visiting policy for more information.

 

If you have any queries, concerns or comments please contact us at:

Email: cmicb-wi.gatekeeper-n85007@nhs.net

You can also contact:

PALs-Wired
5 St John Street
Birkenhead
Wirral
Email: wirralpals@wired.me.uk

Healthwatch Wirral
Liscard Business Centre
The Old School
188 Liscard Road
Wirral CH44 5TN
Tel 0151 230 8957
Email: info@healthwatchwirral.co.uk

Patient Merger Newsletter

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED
NHS A-Z Conditions
Find Local Services
Live Well
NHS A-Z Conditions
Find Local Services
Live Well

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED