Important - PATCHS is coming to our surgery soon. A new way to contact your GP online. See our PATCHS page for more information.
270 Telegraph Road, Heswall, Merseyside, CH60 7SG
Telephone: 0151 342 2811
Sorry, we're currently closed. Please call NHS 111
Every GP Practice is required to have a group of patients who meet regularly with the practice management and clinical staff to represent patients’ views and suggest possible improvements: a Patient Participate Group or PPG.
At Heswall & Pensby Group Practice, we have an established, proactive and dynamic PPG which is highly valued by the Practice.
Our PPG Mission Statement is as follows:
To promote and develop communication between patients and the practice to support the delivery of best quality primary health care
HOW ARE WE ORGANISED?
We have a Steering Group or Committee to provide structure and direction: this group meets every two months with the Practice Manager and one of the GPs in attendance. The body of members are kept informed of activities and developments in a regular Newsletter via email.
Activities are organised by ad hoc Task Groups in which all members are encouraged to participate. Once a year there is an Open Meeting to which all members are invited.
WHAT ELSE DOES THE PPG DO ?
WHY SHOULD I JOIN?
There are many developments taking place in local health services, many of which concern GPs and Primary Health Care. It is important that patients have a chance to make their voice heard and influence what happens at their Practice. The energy and interest of an active Patients Group can help the Practice through the process of change and help to ensure the best outcome for all.
Anyone who is a registered patient at Heswall & Pensby Group Practice can become a member of the PPG. We strive to create interaction between all groups of our patient population and would like to hear your views. If you have suggestions about what areas of interest or health awareness events you would like us to promote, or if you like the sound of what we do, please leave your name, phone number and email address at Reception, or email us at email@example.com