Friends and Family Test

NHS England has asked all GP practices to give patients an opportunity to provide anonymous feedback on their experience through the Friends and Family Test (FFT).

The FFT asks people if they would recommend the GP practice to friends and family, if they needed similar care and treatment, and offers a range of responses. When combined with supplementary follow up questions, the FFT provides a mechanism to highlight both good and poor patient experience.

Friends and Family Results – last month

Month/Year	Very Good	Good	Neither Good nor Poor	Poor	Very Poor	Don’t know
April 2024	209	130	61	21	22	23